START HERE

Use your firm's conflict-check process before accepting the work or collecting unnecessary confidential detail. Ask for relevant names and entities, check your records and assess the result. A marketplace match is not a conflict decision.

Understand the situation and prepare

Explain why you need names before hearing the full facts. Consider related organizations and earlier work where relevant. If the result is uncertain, pause and follow your firm's procedure or seek professional guidance. Do not reveal another client's confidential information when explaining why you cannot act. Record the decision and any appropriate communication to the prospective client.

Treat the request as an input to your firm process

Identify the parties and matter context needed for your conflicts procedure before treating an enquiry as accepted work. A marketplace can organize the names and request, but it cannot establish every relevant relationship or your firm's professional position. Apply the appropriate checks to the actual facts and record the decision through your process.

A practical example

Illustrative example: A request names a company but the proposed work concerns several related parties. Ask for the necessary clarification through an appropriate channel and check it against your firm's records. A matching or non-matching name on one screen is not a complete assessment of whether you may act.

Questions to settle before the next step

Decide what information may be received while the position is being checked and who can authorize the next step. Explain a decline without disclosing another person's information. Repeat or extend the process when parties or scope change; an earlier acceptance is not a universal clearance for future work.

ONE STEP AT A TIME

Your next steps

  1. Identify relevant parties and related entities.
  2. Search and assess using the firm's approved process.
  3. Escalate uncertain or potentially conflicting results.
  4. Record the decision before accepting the work.
SUPPORT, WHEN YOU NEED IT

How LegalMart can help

01 / MARKETPLACE

A clearer path from enquiry to engagement

LegalMart brings you the enquiry and the requested service. That is a starting point for screening, not a reason to skip it. Use the request context to identify the work and confirm what further information is appropriate.

02 / WORKPLACE

Tools for the work behind the service

Workplace organizes matters and associated records. Those records may support your assessment, but they are not a complete conflict register covering every relationship across your practice. Keep the professional decision within your established process.

What to keep in mind

Automatic comprehensive conflict checking is not a LegalMart feature. Account access, a lawyer listing or service acceptance does not prove that a conflict has been cleared.

WHEN YOU’RE READY

See how LegalMart fits your practice.

Explore lawyer onboarding and the available tools. Check the current terms and choose what supports your clients and your way of working.

Explore lawyer onboarding

Helpful sources

Read more from these official sources. Rules and services can change; check the current information before acting.

About this guide

Written for Ontario by LegalMart. Prepared with AI assistance.

General information for Ontario, not advice for your particular situation. An independent lawyer can advise you on your circumstances. LegalMart is a technology platform, not a law firm.