START HERE

Choose an appropriate way to share information, confirm recipients and explain the process to the client. Security depends on access settings, devices and everyday behaviour as well as the software. Keep a backup plan for technical problems or an accidental disclosure.

Understand the situation and prepare

Decide what must be shared and with whom. Avoid public links for confidential material and check permissions when participants change. Before a remote meeting, agree the participants, recording arrangements and a backup contact route. Ask about accessibility needs. Review your firm's incident procedure so staff know what to do if something goes wrong.

Check the information, recipients and working environment

Choose a sharing method appropriate to the material, verify recipients and review access when the team changes. Meeting privacy also depends on devices, surroundings and participant behaviour. Discuss accessibility, recording arrangements and a backup contact route before a remote session rather than assuming the software settles these issues.

A practical example

Illustrative example: You need a client to provide a sensitive agreement and attend a video meeting. Confirm the correct private room and who will join, then ask them to use the agreed file channel. A public guide, profile or product chatbot is not a substitute for that private exchange.

Questions to settle before the next step

Ask what is stored, what the configured provider processes and how access or an accidental disclosure is handled. Obtain current policy information from support where needed. Do not promise encryption, retention terms, recording availability or zero risk without verified evidence for the actual environment and process.

ONE STEP AT A TIME

Your next steps

  1. Assess the information and appropriate sharing method.
  2. Verify recipients and apply least-necessary access.
  3. Agree recording and remote-meeting arrangements.
  4. Review access and incident procedures periodically.
SUPPORT, WHEN YOU NEED IT

How LegalMart can help

01 / MARKETPLACE

A clearer path from enquiry to engagement

LegalMart's account and engagement workflows connect participants around the requested work. Keep confidential matter details out of public profiles, guides and service descriptions. Confirm the accepted engagement and intended participants before sharing sensitive files.

02 / WORKPLACE

Tools for the work behind the service

Workplace document access, calendar and enabled audio/video tools support collaboration around the matter. Review the relevant permissions and settings with your team, and tell the client how to use the agreed channel safely.

What to keep in mind

LegalMart cannot guarantee zero security risk or assess every participant's device. Your firm must evaluate the tools for the work and keep its own confidentiality, continuity and incident-response procedures.

WHEN YOU’RE READY

See how LegalMart fits your practice.

Explore lawyer onboarding and the available tools. Check the current terms and choose what supports your clients and your way of working.

Explore lawyer onboarding

Helpful sources

Read more from these official sources. Rules and services can change; check the current information before acting.

About this guide

Written for Ontario by LegalMart. Prepared with AI assistance.

General information for Ontario, not advice for your particular situation. An independent lawyer can advise you on your circumstances. LegalMart is a technology platform, not a law firm.