START HERE

Gather the agreement, invoices and payment records, then ask an adviser about realistic ways to recover the money. Compare negotiation, mediation and court action in light of the evidence, cost and deadlines. A successful claim and actually receiving payment are different things.

Understand the situation and prepare

Write down who owes the money, how much and why. Keep proof of what you supplied and any promise to pay. Ask about time limits before spending months negotiating. If a settlement is possible, clarify the amount, payment dates and what happens if payment is missed. Consider whether the time and expense of formal proceedings are worthwhile in your circumstances.

Compare the route, evidence and practical outcome

Before choosing a process, organize the agreement, amount claimed, relevant communications and evidence of performance or payment. Ask about the appropriate forum, time limits and practical prospects of recovering money. An agreement to pay, a legal claim and actually collecting money are different stages; none should be assumed from a platform conversation.

A practical example

Illustrative example: A customer has not paid an invoice but disputes part of the work. A focused consultation may help identify the evidence needed and whether a proposal, mediation or formal process is suitable. A document-drafting service should not be mistaken for representation throughout proceedings or enforcement after a decision.

Questions to settle before the next step

Ask what the next step would cost, who must carry it out and what happens if the other party does not respond. Check current official court information rather than relying on old monetary limits or forms. Do not spend months negotiating without asking whether any legal deadline needs separate attention.

ONE STEP AT A TIME

Your next steps

  1. Calculate the amount and collect supporting documents.
  2. Identify the correct party and contact details.
  3. Check deadlines and the appropriate forum.
  4. Compare settlement, litigation and enforcement costs.
SUPPORT, WHEN YOU NEED IT

How LegalMart can help

01 / MARKETPLACE

Find help that fits

LegalMart dispute-related services and quotation requests help you seek a focused review of the documents or advice on options. Say whether you need a demand letter, settlement advice or help with a claim; these are different tasks and may have different prices.

02 / WORKPLACE

Keep the work connected

After your lawyer accepts the engagement, use the agreed shared service room for messages, documents and the next recorded action. Your lawyer may separately use private Workplace matter tools; you do not need a firm login, and sharing in one place does not automatically copy records into the other.

Use LegalMart for your next step

Have a question about a feature or its availability? Raise a question with support and we’ll get back to you as soon as possible.

What to keep in mind

LegalMart does not guarantee collection, file claims automatically or enforce judgments. Court limits, deadlines and the correct forum must be checked for your situation. Seek advice promptly if time may be running out.

WHEN YOU’RE READY

Find a helpful next step.

Explore the available services. Ask about fit, timing and fees before you decide—there is no need to have everything worked out first.

Find help with this

Helpful sources

Read more from these official sources. Rules and services can change; check the current information before acting.

About this guide

Written for Ontario by LegalMart. Prepared with AI assistance.

General information for Ontario, not advice for your particular situation. An independent lawyer can advise you on your circumstances. LegalMart is a technology platform, not a law firm.