START HERE

Start with a short timeline, key names and any deadline. Then gather the documents that show what happened. Ask the lawyer what they need and how to send it before sharing sensitive information. You do not need a perfectly organized file to ask for help.

Understand the situation and prepare

For a job issue, the lawyer may need your contract, relevant messages and the offer or letter you received. For a home purchase, the agreement and closing date may be the starting point. Keep original files and complete message threads. Give copies clear names and explain anything missing. Do not edit an original to make your side of the story look stronger.

Prepare a small, organized document set

Start with complete versions of the documents that explain the immediate question, not every file you possess. Include attachments or schedules referred to in an agreement and identify which version you received or signed. A short chronology helps the lawyer place documents in context without treating your summary as a substitute for the originals.

A practical example

Illustrative example: For an employment-offer review, prepare the offer, referenced policies, relevant emails and your questions. Label the response date separately. If you have both an original offer and a revised copy, keep both and explain the sequence instead of silently replacing one with the other.

Questions to settle before the next step

Ask which file formats and delivery channel the lawyer accepts and whether anything should be sent before the meeting. Confirm recipients before sharing. Do not remove relevant pages or alter originals. If a document is missing, say so; do not reconstruct wording from memory and present it as the original.

ONE STEP AT A TIME

Your next steps

  1. Write a short timeline with dates.
  2. List parties, organizations and existing representatives.
  3. Keep original files and full message threads.
  4. Confirm the secure upload channel and requested documents.
SUPPORT, WHEN YOU NEED IT

How LegalMart can help

01 / MARKETPLACE

Find help that fits

LegalMart requests and intake forms help you describe the task and provide the information requested for that service. Follow the lawyer's instructions about attachments. Send only what is relevant, rather than uploading every personal record you have.

02 / WORKPLACE

Keep the work connected

After your lawyer accepts the engagement, use the agreed shared service room for messages, documents and the next recorded action. Your lawyer may separately use private Workplace matter tools; you do not need a firm login, and sharing in one place does not automatically copy records into the other.

What to keep in mind

An upload is not a court filing, and the platform cannot decide whether your evidence is enough. Keep originals and your own copies. Tell the lawyer directly about any approaching deadline.

WHEN YOU’RE READY

Find a helpful next step.

Explore the available services. Ask about fit, timing and fees before you decide—there is no need to have everything worked out first.

Find help with this

Helpful sources

Read more from these official sources. Rules and services can change; check the current information before acting.

About this guide

Written for Ontario by LegalMart. Prepared with AI assistance.

General information for Ontario, not advice for your particular situation. An independent lawyer can advise you on your circumstances. LegalMart is a technology platform, not a law firm.